Sunday, April 24, 2005

Orange Mobile Gaming Service Goes Live.

Gaming Corporation plc, the owner of the UK gaming website, www.casino.co.uk, has announced that the casino.co.uk branded mobile gaming service is now live on the Orange World WAP portal.

Blackjack, Roulette, Stud Poker, slots and scratch cards are now available for both practice and real cash play. Players can access the service by registering via their Orange mobile handset. Orange customers can register and download the games from the Orange World WAP portal games section and then make deposits direct from their handset.

The games can also be downloaded directly to Orange mobile handsets by visiting wap.orange.casino.co.uk or from the internet by visiting www.orange.casino.co.uk.
Gaming Corporation is focused on three divisions: an online gaming portal; an online casinos; and media buying through its separate operating division, Eyeconomy.

Justin Drummond Chief Executive commented, 'The launch of this service is a key event for Gaming Corporation and the first deal of its kind in the UK mobile gaming sector.'

Thursday, April 21, 2005

Slotland Proves Customer Service is Vital to Online Loyalty.

These days, whether you're driving your car, surfing the net, or watching a football game, there no missing the number of new casinos springing up and competing for your leisure time with flashy advertising; but Slotland.com believes that advertising doesn't mean anything if your customer service team isn't passionate.

Slotland.com has built one of the net’s leading casinos, not by spending money on television advertising, but by investing in customer service retention management. Since its launch in ’98, Slotland has consistently put customer service and the customer experience at the forefront of its business, culminating in their recent ‘Best Online Slots’ award from Strictly Slots magazine.

“With more than 2,000 casinos on the net and current acquisitions cost running between $400 and $500 keeping a player is becoming more and more important,” said Hannah Morante, spokesperson of Slotland.com

“It’s not just the unique gaming experience offered by Slotland.com that keeps our customers coming back,” continued Morante. “We treat customers as friends and believe that it is our personal service that really drives business.”

The loyalty of Slotland's players are second to none. Everyday, thousands of faithful players return to Slotland to receive the same high level of service they have received since day one.

People focused casinos like Slotland.com believe that customer service is what sets them apart from the rest. While new casinos pop up and create an image of success by advertising big, the real big boys quietly concentrate on putting their money into customer service, acquiring lifelong customer through client referral.

“I'm very lucky to have found Slotland,” said Slotland player Darlene Matthews. “I have made some wonderful friends who are like family to me. I can't say enough about how happy I am to be one of the respected players at Slotland.”

Monday, April 11, 2005

Chartwell Welcomes Passage of Online Gambling Bill.

Chartwell Technology, a leading provider of gaming software systems to the online and remote gaming industry, has responded positively to the passage of legislation (the Gaming Bill) in the United Kingdom that will introduce regulated online gambling.

‘This is an historic development for the online gaming sector,’ said Lee Richardson, Chief Executive, Chartwell Games Corp. ‘The United Kingdom is the first G-7 nation to establish a framework of regulation that provides industry standards aimed at providing a safe, secure and regulated environment for players.’

In anticipation of the UK regulatory changes, Chartwell has invested significantly in Europe with the opening of its Chartwell Games Head Office in London and the development of responsible gaming functionality and certification capabilities for it software systems. Chartwell’s team of professionals with extensive European experience in the online gaming industry remain focused on the further deployment of Chartwell’s gaming systems including Casino Games, Community Based Multi-Player Poker and Bingo Games, Mobile, Lottery, and Kiosk based solutions.

According to industry reports published by Informa Media Group and Merrill Lynch, electronic gambling revenues are expected to exceed $14 billion by the end of 2006 with Europe accounting for over $7.5 billion of the total. These figures do not reflect the impact that regulation could have on the industry nor does it take into account the potential for other nations to implement similar regulatory environments following the developments that have occurred in the UK.

Richardson added, ‘We also think that this important legislation, the Gaming Bill, expected to become operational in the UK during 2006, may provide the necessary impetus for similar regulatory advancements in other jurisdictions, including elsewhere in Europe.’